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Mikephone
Newbie Caller
Joined 6 months ago
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Re: Long time customers get no promotions!
Been a customer since VoiceStream. I'm done with T mobile. Their customer service people in India are frigging scammers and thieves. Got talked into a "trade in" promotion, that turned into a nightmare. Was blatantly lied to about "have to have 5g phone", when, we don't even have it here. They sent me a dead phone, then they said they didn't want my old phone, then they said, I never returned the phone, the specifically told me DO NOT SEND, then the POS reveal 5g died, then they sent it to local store, and store lost phone not once, not twice, but 3 times, and the zit faced kids running the store, thought it was all hilarious and a big joke. We get nothing for being loyal customers except snark and distain from T-Mobile. And... Why shouldn't I switch? I'm paying 2x what other carriers are advertising. I wouldn't recommend T-Mobile even to someone I hate.19Visto1like0Comentarios