Forum Discussion
Long time customers get no promotions!
I have been a T-Mobile customer for over 11 years. I have five phone lines on my plan and have purchased several phones over the years. I have always paid my bills on time and for this loyalty, I get...
Been a customer since VoiceStream. I'm done with T mobile. Their customer service people in India are frigging scammers and thieves.
Got talked into a "trade in" promotion, that turned into a nightmare.
Was blatantly lied to about "have to have 5g phone", when, we don't even have it here.
They sent me a dead phone, then they said they didn't want my old phone, then they said, I never returned the phone, the specifically told me DO NOT SEND, then the POS reveal 5g died, then they sent it to local store, and store lost phone not once, not twice, but 3 times, and the zit faced kids running the store, thought it was all hilarious and a big joke.
We get nothing for being loyal customers except snark and distain from T-Mobile.
And... Why shouldn't I switch? I'm paying 2x what other carriers are advertising.
I wouldn't recommend T-Mobile even to someone I hate.
