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MLee33
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Joined 2 years ago
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Re: USAGE DETAILS NOT UPDATED
I spoketo a representative about this problem a few days ago, in the chat. He said the usage is supposed to update every 2 hours. He made me a ticket for tech support, and I still haven't heard anything. We need to keep calling and blogging these complaints,cause Tmobile is obviously holding back information.. Either they reallycan't fix it, plan on not fixing it, or waiting a while before telling the public they're taking away the feature all together. So let's keep this up.Maybe aboycott will happen, or they'll loseus all as customers 🤷🏽♀️. Hopefully they'll just come clean, & fix it tho !11Visto6likes0ComentariosRe: USAGE DETAILS NOT UPDATED
I was having issues accessing this page yesterday.. But if this is the route T-Mobile wants to take, then we should keep bothering them ! Calling, emailing, chat support,blogging, social media posts, make YT vids about this issue,the works ! Anyone tried corporate ? How about the media ?5Visto5likes0ComentariosRe: USAGE DETAILS NOT UPDATED
@adame2107 It's been since the 10th for me.It's ridiculous for them to change it to work like that any way, if that's what they're claiming.What if someone needs the info right away, for whatever reason. U now have to wait a little over a month ? I was going to just wait till after the 10th of next month to recheck, but you're saying it's been 2 weeks and still nothing ?2Visto3likes0ComentariosRe: USAGE DETAILS NOT UPDATED
@partywithmyphone Smh can't believe they're really playing dumb with all of us ! My cycle ends on the 10th. But for those who's next cycle already started& they're still experiencing the same issue, they should keep calling, also threaten to go to another carrier. I wonder if we could call BBB, or file a consumer complaint, or something ?1Ver2likes0Comentarios