User Profile
MM70
Network Novice
Joined 3 years ago
User Widgets
Contribuciones
Re: Unlock code 132
Ok, I bought the phone of Samsung, and it was T-Mobile locket. I contacted Samsung, and that is what they said: I really do apologize for the misinformation that T-Mobile provided to you, and to be honest this is their tactics in order not to support any customers they are trying to push customers back to its manufacturer, and just to be cleared the correct information is only the carrier are the one who has an authority to unlock any carrier locked device to their network, since the device were registered to their network, us as the manufacturer of the phone doesn't have any authority to access their system What I can suggest now is to contact again your carrier to unlock your device and share with them the IMEI of your phone, if in case that they still pushed you back to us, you can do a 3 way call with our phone support so that you do have a Samsung Care Pro at your side who can help you with them. You can reach our Phone support at 1-800-726-786423Visto0likes0ComentariosRe: Unlock code 132
I purchased my S21 and my S23 not through T-Mobile. Both phones are fully paid off. Like i said, had my S21 for 3 years, and purchased a S23 2 month ago. The S21 that I want unlocked, has the starting T-Mobile logo, in Settings and apps it all says T-Mobile. It also shows up in my account tab, but TMO says it's not registered on their network? wth41Visto0likes0Comentarios