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mojojojo_209
Newbie Caller
Joined 7 months ago
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Re: BILLING ISSUES EVERY SINLE MONTH
Yes, they definitely don't know what they're doing. Looks like their support is mainly coming from the Philippines. Can you believe that I'm still having the same issue after signing up with them last December. That's over 6 months! Every month I call, they give me the same routine of how I can rest assured that the problem will be fixed in the next billing cycle. Last month, they made it worst. Instead of just missing one device credit, now I have two device credits missing and getting charged through the nose. I hope there's some lawyers out there sifting through these boards and raise a Class Action lawsuit. By the sounds of the complaints I hear from here and Reddit, this is standard practice for T-mobile. It's shameful business practice is what I call what T-Mobile is doing.
