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moneyshot
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Joined 9 months ago
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Re: TMobile Tuesdays Eligibility
Darko66 wrote: Played around a little with the app and was able to get to the part of it that let's you control your gateway. I think I had to click on "explore T-Life" or something like that. And then finally got it to let me sign in and set it up for fingerprint log in, but when I try and link the phone number to the account I still get the same "business number" message. Interesting thing is that I got an email today from T-Mobile for Business "Introducing Magenta Status" touting all the benefits including T-Mobile Tuesdays. When I click on the links in the email it takes me to the area to download the T-Life app. So assumedly business customers are eligible for the perks, there just doesn't seem to be a way to access them. Maybe it's working for people with business cellphones just not gateways. Hopefully they will figure it out. I just had a (painful) 30 minute call with T-Mobile (the number listed at the bottom of the landing page they link in that email invite). Not only did the woman not know about our issue, but she was also reading off an outdated script that said the app name is "T-Mobile Tuesdays". She told me she filed a ticket and will get back to me in 72 hours, but at this point I have little faith they'll fix things. It's an issue with the iOS developer team, and the only other way of flagging this to their attention that I can think of is leaving a bad review on the App Store. Which I'll do right now.5Visto0likes0ComentariosRe: TMobile Tuesdays Eligibility
Darko66 wrote: Different issue, but I guess it still falls under eligibility. I have a business account and used to be able to access T-Mobile Tuesdays offers. However when I try to sign up to the T-Life app after inputting the Gateway phone number, a pop up appears that says "This looks like a business account number. Great news! T-Mobile for Business customers can use Account Hub. Please go to tfb.t-mobile.com" with an"Okay" box.The link isn't clickable and hitting okay just sends me to back to the enter your gateway phone number screen. The link just goes to the Account Hub where I can manage my account. It doesn't have anything to do with T-Life. So, anyone with a business account or more specifically Business Internet able to sign up for T-Life? I rarely used any offers (maybe twice), so not a big deal, but it was nice to have access to them. I'm having this same issue. Completely new to this Magenta stuff, and I'm a relatively new (9 months or so) customer to T-Mobile: via Business Internet. Having the exact same signup flow issue as you. How do I get in on these awesome perks? :(4Visto0likes0Comentarios