TMobile Tuesdays Eligibility

Darko66 wrote:

Played around a little with the app and was able to get to the part of it that let's you control your gateway. I think I had to click on "explore T-Life" or something like that. And then finally got it to let me sign in and set it up for fingerprint log in, but when I try and link the phone number to the account I still get the same "business number" message.

Interesting thing is that I got an email today from T-Mobile for Business "Introducing Magenta Status" touting all the benefits including T-Mobile Tuesdays. When I click on the links in the email it takes me to the area to download the T-Life app. So assumedly business customers are eligible for the perks, there just doesn't seem to be a way to access them. Maybe it's working for people with business cellphones just not gateways. Hopefully they will figure it out.

I just had a (painful) 30 minute call with T-Mobile (the number listed at the bottom of the landing page they link in that email invite). Not only did the woman not know about our issue, but she was also reading off an outdated script that said the app name is "T-Mobile Tuesdays". She told me she filed a ticket and will get back to me in 72 hours, but at this point I have little faith they'll fix things. It's an issue with the iOS developer team, and the only other way of flagging this to their attention that I can think of is leaving a bad review on the App Store. Which I'll do right now.