Forum Discussion
Offer eligibility
How can I tellif I am eligible for an offer?
Thx,
Harper
If you mean, the free line offer that went live today. Customer Care or the T-Force Team can let you know. I asked and was told my account wasn't eligible. Apparently the promo is not available for most and yet know one seems to want to mention the criteria for it either.
If you mean, the free line offer that went live today. Customer Care or the T-Force Team can let you know. I asked and was told my account wasn't eligible. Apparently the promo is not available for most and yet know one seems to want to mention the criteria for it either.
it would save their people from having to field a ton of uneeded calls
contact TMO and ask them.
harperhoe wrote:
@syaoran Yes, I am interested in that offer, I thought that there would be TMO MDOS on this page that could assist. I have not been able to get through on Twitter or facebook.
It took over an hour to get a reply on Twitter. All I was told that I wasn't eligible. No reasons as to why were given. I told the person I was disappointed and left it at that. Makes me wonder what the criteria is though to be eligible. It's a BYOD promo and I have a bunch of devices I could use that in.
wonder if theyre now pushing it more towards devices coming over from another carrier to join in on a current TMO account?
fireguy_6364 wrote:
wonder if theyre now pushing it more towards devices coming over from another carrier to join in on a current TMO account?
Quite possible. It would be nice if they specified that though if that is the reason. It would save a lot of people a lot of time trying to find out if they are eligible or not.
