Forum Discussion
Trade In Offer Question
Hola,
I upgraded to the Galaxy S24 and it said I qualified for $500 off with a S9 trade in. I purchased through Samsung using the Tmobile financing. I got an email from T-mobile saying that I am going to receive $15 for it and a link on how to send it in. Is there a way to confirm that I got the $500 promo?
I usually just purchase unlocked, so I am not familiar with the process. Thank you for the help.
Exactly what Gramps and Tidbits said. It's explained in the documentation somewhere. In your account section of T-Mobile dot com there is a document section under Account Activity. Look for something like this...
That link at the end will take you to your specific offer. Mine wasn't as sweet as yours. 😊
Usually the difference is with monthly bill credits for the difference.
When they get the device they'll give you the $15 credit on your bill. Then the $485 of it will be broken over 24 months.
Exactly what Gramps and Tidbits said. It's explained in the documentation somewhere. In your account section of T-Mobile dot com there is a document section under Account Activity. Look for something like this...
That link at the end will take you to your specific offer. Mine wasn't as sweet as yours. 😊
Thanks everyone. I will look for that document. I have not sent the phone in yet, but was concerned because of that email.
hey tyler 31 just windering if you had tmobile already? i wanted trade in a old s9 i have laying around and it says you get the s24 completely free did everything work out in your favor and does anyone know if theres any extra fine print or clause that would orecent me from trading the s9 for a free s24 minus the taxes due up front obviously and possibly 35 activation but usually says free if you activate yourself online but seems worth it s9 for a 24 can even do the s24+ for 200 up front 0 monthly or ultra for about 23 monthly.
We traded in our I phone at the store (Gallipolis, Ohio store) however we received a package to turn in this phone via mail. This appears sketchy. Will we be credited for the store turn in?
