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Mpick26
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Joined 11 months ago
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Re: International Roaming - Not connecting
bjdouglas wrote: I can't get international roaming to connect to the internet even though all my settings are correct. We have unlimited data and texting, internationally. I have a feeling T Mobile is blocking my number from roaming but they can't figure it out. My wife on the same plan has working roaming - Any suggestions? T mobile cusomer care or technical could not resolve the issue - it's as though they are not recognizing my number, associated with the plan… SOLVED! I contacted customer support for the second time, and my issue was fixed. I have a physical SIM card, and they uploaded an eSIM card to my phone via text message. Once I completed the steps and changed the setting as required, andremoving the physical SIM card (final step), works just fine! If you have an eSIM card already, you may also need to ask for the three digit code needed to force your phone to accept international data. I hope this helps you guys... ✌🏿9Visto0likes0ComentariosRe: International Roaming - Not connecting
I've been having the same issues while here in Japan. In fact, out of 5 workers here that have tmobile, only the 2 android users are effected. The other 3 have iPhone. Customer care said it could be due to the way iPhone creates their ports for the network. But has no explanation why we've had no network for the past 2 months. They gave us free international passes for calling and data, but nothing is working. VERY frustrating18Visto0likes0Comentarios