International Roaming - Not connecting

bjdouglas wrote:

I can't get international roaming to connect to the internet even though all my settings are correct. We have unlimited data and texting, internationally.  I have a feeling T Mobile is blocking my number from roaming but they can't figure it out. My wife on the same plan has working roaming - Any suggestions? T mobile cusomer care or technical could not resolve the issue - it's as though they are not recognizing my number, associated with the plan… 

SOLVED!

I contacted customer support for the second time, and my issue was fixed. I have a physical SIM card, and they uploaded an eSIM card to my phone via text message. Once I completed the steps and changed the setting as required, and removing the physical SIM card (final step), works just fine! 

If you have an eSIM card already, you may also need to ask for the three digit code needed to force your phone to accept international data.

I hope this helps you guys... ✌🏿