Forum Discussion
International Roaming Charges
Here is what our Magenta plan says about international roaming calls: "$0.25/minute in 215+ countries and destinations". We have a family plan, and my son was in Japan in December. He has been charged 25 cents/minute for certain calls, but for certain other calls he has been charged $3 per minute. I called - the lady who answered tried to explain to me that Japan is not covered under this plan - which is totally incorrect. Looking through the bill, it seems to me that the calls made using WiFi calling have been charged at a different rate - not 100% sure though. Does anyone have a similar experience?
- Not all calls are 25¢/min but most are.
- Calls made to the USA are free on WiFi but calls made to other countries on WiFi can be charged at your rack international rate. This is a real problem because not everyone is aware of when they are on WiFi or not. It's best to make WiFi calls in airplane mode and non-WiFi calls with WiFi turned off.
https://docs.google.com/document/d/1eYMuPEbQIcxxxDJBlG8p9FYUT9jdPDIg2-PtG40uJk0/edit?usp=sharing
Depending on the plan mobile to mobile may differ than mobile to land line in pricing.
- Not all calls are 25¢/min but most are.
- Calls made to the USA are free on WiFi but calls made to other countries on WiFi can be charged at your rack international rate. This is a real problem because not everyone is aware of when they are on WiFi or not. It's best to make WiFi calls in airplane mode and non-WiFi calls with WiFi turned off.
https://docs.google.com/document/d/1eYMuPEbQIcxxxDJBlG8p9FYUT9jdPDIg2-PtG40uJk0/edit?usp=sharing
