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MrLahey
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Re: Arcadyan KVD21 Gateway Update Rollout?
Try contacting support and see if they have the firmware available to push. If they do, they can initiate the firmware update. I got a hold of someone over in T-Mobile Home Internet support today; they had me factory reset the router which seems odd given that I received the device brand new less than a week ago. I did ask if they could possibly push the update, but representative was dodgy about that question, instead focusing on engineers doing work in my area. Support is supposed to call me in a few hours to see how my experience has been. So far so good, but only have 27 minutes of uptime since the reset to measure against.4Visto0likes0ComentariosRe: Arcadyan KVD21 Gateway Update Rollout?
How are you seeing auto-reboots? Usually while trying to work, I notice timeouts and SSH session disconnects. Or, if I'm playing an online game, I get disconnected. Upon, these disconnects, I walk over to the gateway, and look at the screen, it usually says powering up by the time I get there. Afterwards, I go to the device page on the LAN, 192.168.12.1, and check the uptime; sure enough, it's a minute or two.5Visto0likes0ComentariosArcadyan KVD21 Gateway Update Rollout?
I recently received a Arcadyan KVD21 Gateway running firmware 1.00.12. I see firmware version 1.00.14 is available. Since I cannot manually install the firmware, nor can I request it to be installed, what is the rollout schedule? I'm having ridiculous reliability problems. The thing reboots on it's own at random times. It has not had uptime of greater than 24 hours. Trying to determine if I should cancel the service, and cough up the extra money for Xfinity or AT&T both of which I strongly dislike. When can I feel the love tmo?3KViews2likes12Comentarios