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Mward1030
Network Novice
Joined 4 years ago
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Re: Assurant return concern
Sent my phone back, taped up. Placed in USPS Dropbox. Now getting mail notices they haven't received the device. 1 call a week ago, said it arrived in the warehouse no issues. This week, another notice. So I called. Package was empty. Sounds like Assurant is defrauding people. Filing a BBB claim and possibly one with the FCC. Since there are others with this issue, this seems a common occurrence. I have returned devices in the past no issues. I was told I need to find the phone?!! It could be anywhere. I am supposed to trust mail and warehouse workers. What, they think I mail empty packages for free phones?. Filing formal complaints. We don't need to be bullied. Shame on Assurant and T Mobile.11Visto0likes0Comentarios