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My2Goldens
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Joined 2 years ago
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Re: UPS lost my package, T-Mobile wont do anything about it
I am going through the same situation now! What a nightmare! I have been calling every day, multiple times, and asking for supervisors. They promise to call me back, but never do. My phone was scheduled for delivery last Monday, and I knew that morning that it was lost. The package was never scanned at the hub, so was never placed on a truck for delivery. UPS showed preparing for delivery, which was basically a lie since it never had anything more than the original scan when it left its destination. Supervisor told me I needed to wait until yesterday. Of course no phone call back. Per a conversation yesterday, a request was put in to send me a new phone. Honestly I think they are full of hot air! I will keep calling until I get my new phone that I paid for!18Visto0likes0Comentarios