Forum Discussion
UPS lost my package, T-Mobile wont do anything about it
I ordered new iPhone recently online for my partner. The device went out for delivery & never showed up. Been thrown around in circles by both T-mobile & UPS , with no help. Tmobile representatives k...
I am going through the same situation now! What a nightmare! I have been calling every day, multiple times, and asking for supervisors. They promise to call me back, but never do. My phone was scheduled for delivery last Monday, and I knew that morning that it was lost. The package was never scanned at the hub, so was never placed on a truck for delivery. UPS showed preparing for delivery, which was basically a lie since it never had anything more than the original scan when it left its destination. Supervisor told me I needed to wait until yesterday. Of course no phone call back. Per a conversation yesterday, a request was put in to send me a new phone. Honestly I think they are full of hot air! I will keep calling until I get my new phone that I paid for!
Look at how many of us there are right here how many others do you think there are that are not even on here? I think we should follow a lawsuit it's time. Do you know how much stress this has caused me having to call over and over and over again because nobody knows how to do their own job when we did what we were supposed to do. We dropped our packages off and we're still paying for this. What kind of scam do you think this is? I'm going public. I don't know about you guys, but you'll be seeing me on the news.
