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naji
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Joined 11 months ago
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Re: crappy home Internet
formercanuck wrote: Afternoon 'peak time of day' is more likely T-Mobile's 'deprioritization' in effect... Thx, suspected as much. Deprioritizing alone I wouldn't mind; slow my connection down during peak use, no problem. But a complete failure of the service, though not as bad as OP's, is a major issue.3Visto0likes0ComentariosRe: crappy home Internet
Also have excellent signal and no location or other physical or equipment issues, and also having random dropouts, four just yesterday. Happens mostly in the afternoon, when traffic is higher. Completely breaks remote connections, which is hugely frustrating. Each time, a reboot of the cell modem fixes it but the bottom line is, the service is not reliable.2Visto0likes0ComentariosLate fee for "invoiced" amount that was never invoiced?
Set up a new account Dec 3, got confirmation email right away. Watched for follow-up email on billing but, received nothing. Just checked account and find a $7 late fee for 'amount invoiced' dated 12/24 (Christmas Eve even, how charitable), but invoice was never sent! So ya, $7 isn't a lot, but shouldn't the customer -- in all fairness -- actually be notified ("invoiced") before assessing a late fee? (And how to get it removed without spending more than $7 worth of time?)71Visto0likes1Comentario