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Nalc
Newbie Caller
Joined 3 months ago
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Re: SyncUp Watch - Can't video chat!
The video call icon randomly popped up onthe watch today (finally). As the admin I was able to call the watch and vice versa. My husband is listed as the guardian and there is no video call option for him at the moment. I will try to update his app again and see if it works. FYI, only guardians and admin can video call (up to 6 minutes).19Visto0likes0ComentariosRe: SyncUp Watch - Can't video chat!
Same issue. I just purchased this watch. I am able to place the video call as admin/ guardian but I get a text from the watch saying :[Watch Auto-reply] Video calling is not available right now. Intenta nuevamente más tarde. No video icon on the watch. After spending 1.5 hours with costumer support / tech support with no resolution I am beyond frustrated. They have referred me to engineering and said they will call me in 24 hours. I purchased this watch instead of the other similar kids watches onthe market because I was a t mobilecostumer. If this is not resolved soon I will return it, cancel the line and purchasea kids watch from another vendor.25Visto1like0Comentarios