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naturedr
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Joined 4 years ago
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Re: Group Text coming in as individual messages
I see this was originally posted a month before what I am writing- this is the same issue I am having and it is such a problem! I do not know what is the bigger problem, having to actually click a download link for every single group text that comes in as a "file to download", or having this link do nothing even when my data is fully on and unrestricted, as well as having a 5G phone! (and wi-fi is actually worse for this. I have found that if my wi-fi is on, absolutely no chance of a download). Thanks for the insight on this happening with texts originating from iPhones as that makes sense as to why some of the group messages come in as a normal text, while most are coming in as something I have to individually download (and the body of the text is text, not a photo btw). I do have this issue sometimes with texts that are not part of a group text. It is ridiculous to me that this forum is not monitored by anyone at T-mobile technical support who can actually put in a ticket for a software update to solve this issue! I have had this issue for years now and I am so over it I could scream! (I unfortunately am dealing with daily group texts). This issue only seems to be a T-mobile thing as well. While writing all of this I was on the phone with tech support- after 30 min of troubleshooting and resetting and making sure all the settings were clicked (every single one was), absolutely no resolve. One thing I did find out while on the call, is that the group texts come in as MMS rather than SMS, and the MMS is what is having to be downloaded. There is no setting anywhere on the device to automatically download an MMS. (There is a setting to convert long text messages to an MMS- the opposite of what we need here).10Visto0likes0Comentarios