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navibean
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Joined 6 years ago
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Re: Limit data usage
Thanks for your note. No offense taken. Yes, T-Mobile seems to offer unlimited data across all of its plans. My previous carrier (before my switch to T-Mobile) did not offer any Unlimited plans. I had an amazingly good experience with T-Mobile - a long time ago: When 'T' first started, I worked in Germany every day with their tech crews, teaming up to launch a hot new dot-com in Frankfurt. T (for Deutsche Telekom) defined great service. Fast forward 20 years: Only their name is the same.12Visto0likes0ComentariosRe: Limit data usage
Thanks for asking: I'm not "hanging around a T-Mobile forum". Rather, I was replying to a question posed to me. And if my comments have been biased, they have only been biased by my experience w/ T-Mobile. So far, T-Mobile has not suggested that they have any plans to improve their dreadful customer service - so no, I do not foresee returning. But I appreciate your thoughtful invitation. Enjoy your weekend.12Visto0likes0ComentariosRe: Limit data usage
No, I don't think T-Mobile has engaged on this issue. So nothing's changed. Yeah, I think it's common sense (but not common practice) for parents to be able to monitor & control their kids' device usage. Amazingly, one of the smallest carriers out there has this DOWN: You can turn off/on your kids' data, and/or their texting, at your convenience. In this forum, I don't think I can say their name. (I left them 'cause they don't yet offer Unlimited data, and my kids are bandwidth hogs.) … But they are very CONSUMER focused. (If you can live without Unlimited data, check them out.) Consumer… something. Google 'Consumer' and 'cellular', and you will find them. I have left T-Mobile over this issue + several others. Enjoy your weekend! -J in Baltimore24Visto2likes0ComentariosRe: Limit data usage
Y'know, life is just too short to tolerate ineptitude: After just 7 weeks, I bailed on T-Mobile, for a different carrier. I am a serial entrepreneur: I've started businesses from Quality Assurance consulting, to Renewable Energy. I am obviously a devoted Capitalist: The Marketplace speaks loudly when companies fail to meet customers' needs. As customers, we have a responsibility to leave any firm that does not meet its customers' needs. And to spread the word to our networks of friends, family, and associates.11Visto0likes0ComentariosRe: Limit data usage
I agree completely: I have only been with T-Mobile about 7 weeks, and I am amazed that ... 1) They have never mastered Parental Controls. ...and... 2) It took them 3 weeks and 22 phone calls with me, to finally transfer my family's lines from my previous carrier. 3) In only 2 of those 22 phone calls, did I speak to a T-Mobile rep who had mastered English! T-Mobile should realize that America is a pretty big market, and therefore should hire reps who speak English as their first language. I was always grateful to get their Charleston office, which is staffed with people who speak English well. I am not waiting for T-Mobile to fix any of this. As soon as I get around to it tomorrow, I will become T-Mobile's next former customer.8Visto0likes0ComentariosRe: Limit data usage
I just switched from Consumer Cellular to T-Mobile: Consumer Cellular has this ability to turn off your child's data - though it is a manual stop/start button. An automatic timer to turn off/on data should be standard. I am also up-voting this feature request: I hope that someday, T-Mobile will offer the level of parental control offered standard by Consumer Cellular - and maybe even surpass it ! - NaviBean PS - I have not yet explored T-Mobile's FamilyMode feature, as a way to manage this. Apparently, T-Mobile service reps also have not explored it: Yesterday, I had a LONG conversation with a T-Mobile service rep, who said there is no way to achieve this basic functionality of turning off your child's data access. She never mentioned the FamilyMode feature.10Visto0likes0Comentarios