Forum Discussion
Limit data usage
Folks, Looking for a way to block data usage at certain times for my kid. We have unlimited data, and he uses it late into the night. Yes, I know the old fashioned way of taking the phone a...
Hey, all! We're going through older posts with this feedback and making sure that everyone gets a chance to take a peek at our new family program, FamilyMode, launching today 6/29. You can read our blog about it here and learn more in the Resources list at the bottom: https://support.t-mobile.com/community/community/news-updates/blog/2018/06/27/meet-t-mobile-familymode-the-digital-ally-parents-need -- thank you for sharing your opinions with us!
I agree completely: I have only been with T-Mobile about 7 weeks, and I am amazed that ...
1) They have never mastered Parental Controls.
...and...
2) It took them 3 weeks and 22 phone calls with me, to finally transfer my family's lines from my previous carrier.
3) In only 2 of those 22 phone calls, did I speak to a T-Mobile rep who had mastered English! T-Mobile should realize that America is a pretty big market, and therefore should hire reps who speak English as their first language. I was always grateful to get their Charleston office, which is staffed with people who speak English well.
I am not waiting for T-Mobile to fix any of this. As soon as I get around to it tomorrow, I will become T-Mobile's next former customer.
