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jsavga

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Joined 6 years ago

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Re: T-Mobile to switch customers to paperless billing
This is a load of BS from T-Mobile. It’s all about making even more money, period. There is no excuse in the world to switch users to paperless billing without their consent, only after the fact allowing users to manually switch back. In fact, it’s down right criminal the way they went about it. This should have been an opt-in endeavor, pure and simple. But the greed runs deep and they know if users had a choice up front then most wouldn’t switch.
2 years ago Place Accounts & Services
122Views
2likes
0Comments
Re: Netflix limiting to one household.
HeavenM wrote: jsavga wrote: I don’t know why or how the above post was selected as the answer and the thread marked solved as it’s clearly not. What is T-Mobile’s position on this? What do they plan to do about it? Do they intend to step in with Netflix on behalf of their customers? Do they plan to change the promotion to something other than Netflix? Do they intend to just not do anything? T-Mobile is not making any changes to our Netflix benefit and are still making sure that you are able to get Netflix for your household with the On Us feature. If you are using your Netflix account in other households, then you would need to look at the extra members options through Netflix, but that would not be included in what is covered by the Netflix on Us feature on your T-Mobile account. That’s just it, my household as far as T-mobile is concerned is 2 homes, 6 phone accounts and a watch account. There was no mention of “household” when this benefit was touted, only of family allowances. In fact it still says Netflix with family allowances on my t-mobile account. Where is this family allowance if only a single phone user is allowed access to netflix because the other 6 devices live in a different house? Is T-mobile going to be changing it’s terms on this benefit (the same as they did by adding the word “household” when it didn’t have it before) to remove the “family allowances”? We paid for all these lines with this benefit as part of it and expect all of these lines to be able to use this benefit. This is the way it was pitched to us to get us onto this t-mobile plan from our previous tmobile plan. Now that netflix wants to screw customers, t-mobile is just going to be complicit in screwing us too? T-mobile will not step up for it’s customers?
2 years ago Place Accounts & Services
44Views
4likes
0Comments
Re: Netflix limiting to one household.
I don’t know why or how the above post was selected as the answer and the thread marked solved as it’s clearly not. What is T-Mobile’s position on this? What do they plan to do about it? Do they intend to step in with Netflix on behalf of their customers? Do they plan to change the promotion to something other than Netflix? Do they intend to just not do anything?
2 years ago Place Accounts & Services
223Views
7likes
0Comments
Netflix limiting to one household.
I've been with T-mobile since they acquired Suncom in 2007. We have 7 devices on our plan (6 phones and a watch). Our plan was the first to offer free netflix and we're on that same plan to this day (never changed plans such as Magneta, etc., just added devices). One of these phones (main tmobile account holder) lives in GA and the others (My Daughter and her family) live in Maryland. So how does this affect our Netflix? Will we still be able to have netflix at both households because of the t-mobile deal? If not, will t-mobile offer something else?
Solved
2 years ago Place Accounts & Services
netflix
t-mobile
23KViews
0likes
27Comments
Re: T-mobile gateway with seperate router
boca, my router has an extensive wifi network going with many different items connecting and is already setup the way I want things. In addition I can have a guest network and point it to a DNS server of my choosing. I can also set rules. By using it instead of configuring the Gateway to hook up everything, I didn’t have to configure or change anything other than unplugging my cable to the cable modem, plug it into the gateway, and switch the mode from router to access point. I still have much more control over my network and very strong wifi throughout my home.
3 years ago Place Gateways & Devices
288Views
0likes
0Comments
T-mobile gateway with seperate router
I’m just starting out on T-Mobile home internet but didn’t want to stop using my Asus Router which is set up nicely already to handle everything in this household (both wifi and ethernet). Here’s what I did to avoid any problems. I hooked my Router’s WAN port (which use to go to my cable modem) to one of the two ethernet ports on the back of the T-Mobile Gateway. To avoid double NAT and other problems, I went to Administration on my Asus RT-AX82U and changed it from Wireless Router to Access Point. I made sure to download the Device Discovery Utility linked under Access Point before saving the change so I could get the Router IP address to log into it after the Router reboots. Then just type the new IP into the browser to continue managing the Router. I hope this helps anyone that simply wants to keep using their Router and it’s setup with the T-Mobile Gateway. I can’t totally disable the wifi in the T-Mobile Gateway (mine is the Sagemcom), but I switched it to 5Ghz only in the Tmobile app to cut down on any interference (which hasn’t been a problem anyway) and still only use the WiFi from my Asus Router.
3 years ago Place Gateways & Devices
asus
configuración
configurar
internet residencial
home internet service gateway
6.1KViews
6likes
11Comments
Re: Will connecting everything to my personal router's WiFi resolve the double NAT issue?
On my Asus RT-AX82U I simply went to Administion and changed it from Wireless Router to Access Point. This does away with all the Double Nat hassles, etc. Just remember to get that utility described there under access point before saving the change so that once the router reboots you can find it’s IP address. Type that IP address into your browser and you manage the router just as before.
3 years ago Place Gateways & Devices
145Views
1like
0Comments
Re: LG IMS has stopped
Only works temp for me. Last about half day before starts happening again.
3 years ago Place Android
17Views
0likes
0Comments
Re: LG IMS keeps stopping
LIONHRTTPA wrote: THE BEST SOLUTION many have found (and easiest, which was posted by a tech on Monday night) and which allows WIFI to be turned on and RESTARTING the phone (without the debilitating popup returning) is the following: Settings > Network & Internet > Mobile Networks > Access Point Names > 3 dots > Restore Default Settings. Does not work on my LG G7 ThinQ
3 years ago Place Android
32Views
0likes
0Comments

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","position":5,"formula":"metric.net_kudos_weight_received >= 1000","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMjUtVGJ6OXNK\"}"},"awarded":2},"BadgeSet:badge_set:5":{"__typename":"BadgeSet","id":"badge_set:5","name":"They really like me!","featured":false,"position":4,"badges({\"first\":1000})":{"__typename":"BadgeConnection","totalCount":6,"edges":[{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:20"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:21"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:22"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:23"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:24"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:25"}}]}},"Conversation:conversation:66199":{"__typename":"Conversation","id":"conversation:66199","topic":{"__typename":"ForumTopicMessage","uid":66199},"lastPostingActivityTime":"2023-11-30T12:58:59.000-08:00","solved":false},"Forum:board:accounts-services":{"__typename":"Forum","id":"board:accounts-services","displayId":"accounts-services","nodeType":"board","conversationStyle":"FORUM","title":"Accounts & Services","shortTitle":"Accounts & Services","parent":{"__ref":"Category:category:postpaid"}},"ForumReplyMessage:message:66200":{"__typename":"ForumReplyMessage","subject":"Re: T-Mobile to switch customers to paperless billing","conversation":{"__ref":"Conversation:conversation:66199"},"id":"message:66200","revisionNum":1,"uid":66200,"depth":1,"board":{"__ref":"Forum:board:accounts-services"},"author":{"__ref":"User:user:149808"},"metrics":{"__typename":"MessageMetrics","views":122},"postTime":"2023-11-08T14:48:39.000-08:00","lastPublishTime":"2023-11-08T14:48:39.000-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" This is a load of BS from T-Mobile. It’s all about making even more money, period. There is no excuse in the world to switch users to paperless billing without their consent, only after the fact allowing users to manually switch back. In fact, it’s down right criminal the way they went about it. This should have been an opt-in endeavor, pure and simple. But the greed runs deep and they know if users had a choice up front then most wouldn’t switch. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"463","kudosSumWeight":2,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:15115":{"__typename":"Conversation","id":"conversation:15115","topic":{"__typename":"ForumTopicMessage","uid":15115},"lastPostingActivityTime":"2024-07-20T19:18:27.000-07:00","solved":true},"ForumReplyMessage:message:15122":{"__typename":"ForumReplyMessage","subject":"Re: Netflix limiting to one household.","conversation":{"__ref":"Conversation:conversation:15115"},"id":"message:15122","revisionNum":1,"uid":15122,"depth":1,"board":{"__ref":"Forum:board:accounts-services"},"author":{"__ref":"User:user:149808"},"metrics":{"__typename":"MessageMetrics","views":44},"postTime":"2023-06-09T11:36:08.000-07:00","lastPublishTime":"2023-06-09T11:36:08.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" HeavenM wrote: \t jsavga wrote: \t\t \t\t I don’t know why or how the above post was selected as the answer and the thread marked solved as it’s clearly not. \t\t \t\t What is T-Mobile’s position on this? \t\t What do they plan to do about it? \t\t Do they intend to step in with Netflix on behalf of their customers? \t\t Do they plan to change the promotion to something other than Netflix? \t\t Do they intend to just not do anything? \t\t \t\t \t\t \t T-Mobile is not making any changes to our Netflix benefit and are still making sure that you are able to get Netflix for your household with the On Us feature. If you are using your Netflix account in other households, then you would need to look at the extra members options through Netflix, but that would not be included in what is covered by the Netflix on Us feature on your T-Mobile account. \t \t That’s just it, my household as far as T-mobile is concerned is 2 homes, 6 phone accounts and a watch account. There was no mention of “household” when this benefit was touted, only of family allowances. In fact it still says Netflix with family allowances on my t-mobile account. Where is this family allowance if only a single phone user is allowed access to netflix because the other 6 devices live in a different house? Is T-mobile going to be changing it’s terms on this benefit (the same as they did by adding the word “household” when it didn’t have it before) to remove the “family allowances”? We paid for all these lines with this benefit as part of it and expect all of these lines to be able to use this benefit. This is the way it was pitched to us to get us onto this t-mobile plan from our previous tmobile plan. Now that netflix wants to screw customers, t-mobile is just going to be complicit in screwing us too? T-mobile will not step up for it’s customers? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1887","kudosSumWeight":4,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:15119":{"__typename":"ForumReplyMessage","subject":"Re: Netflix limiting to one household.","conversation":{"__ref":"Conversation:conversation:15115"},"id":"message:15119","revisionNum":1,"uid":15119,"depth":1,"board":{"__ref":"Forum:board:accounts-services"},"author":{"__ref":"User:user:149808"},"metrics":{"__typename":"MessageMetrics","views":223},"postTime":"2023-05-31T17:45:30.000-07:00","lastPublishTime":"2023-05-31T17:45:30.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I don’t know why or how the above post was selected as the answer and the thread marked solved as it’s clearly not. What is T-Mobile’s position on this? What do they plan to do about it? Do they intend to step in with Netflix on behalf of their customers? Do they plan to change the promotion to something other than Netflix? Do they intend to just not do anything? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"380","kudosSumWeight":7,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumTopicMessage:message:15115":{"__typename":"ForumTopicMessage","subject":"Netflix limiting to one household.","conversation":{"__ref":"Conversation:conversation:15115"},"id":"message:15115","revisionNum":1,"uid":15115,"depth":0,"board":{"__ref":"Forum:board:accounts-services"},"author":{"__ref":"User:user:149808"},"metrics":{"__typename":"MessageMetrics","views":23120},"postTime":"2023-05-28T20:59:04.000-07:00","lastPublishTime":"2023-05-28T20:59:04.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I've been with T-mobile since they acquired Suncom in 2007. We have 7 devices on our plan (6 phones and a watch). Our plan was the first to offer free netflix and we're on that same plan to this day (never changed plans such as Magneta, etc., just added devices). One of these phones (main tmobile account holder) lives in GA and the others (My Daughter and her family) live in Maryland. So how does this affect our Netflix? Will we still be able to have netflix at both households because of the t-mobile deal? If not, will t-mobile offer something else? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"587","kudosSumWeight":0,"repliesCount":27,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDE","node":{"__typename":"Tag","id":"tag:netflix","text":"netflix","time":"2021-05-05T09:58:16.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDI","node":{"__typename":"Tag","id":"tag:t-mobile","text":"t-mobile","time":"2021-02-06T11:11:40.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:97409":{"__typename":"Conversation","id":"conversation:97409","topic":{"__typename":"ForumTopicMessage","uid":97409},"lastPostingActivityTime":"2024-05-07T14:15:48.000-07:00","solved":false},"Forum:board:gateways-devices":{"__typename":"Forum","id":"board:gateways-devices","displayId":"gateways-devices","nodeType":"board","conversationStyle":"FORUM","title":"Gateways & Devices","shortTitle":"Gateways & Devices","parent":{"__ref":"Category:category:home-business-internet"}},"ForumReplyMessage:message:97412":{"__typename":"ForumReplyMessage","subject":"Re: T-mobile gateway with seperate router","conversation":{"__ref":"Conversation:conversation:97409"},"id":"message:97412","revisionNum":1,"uid":97412,"depth":1,"board":{"__ref":"Forum:board:gateways-devices"},"author":{"__ref":"User:user:149808"},"metrics":{"__typename":"MessageMetrics","views":288},"postTime":"2023-03-04T18:38:45.000-08:00","lastPublishTime":"2023-03-04T18:38:45.000-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" boca, my router has an extensive wifi network going with many different items connecting and is already setup the way I want things. In addition I can have a guest network and point it to a DNS server of my choosing. I can also set rules. By using it instead of configuring the Gateway to hook up everything, I didn’t have to configure or change anything other than unplugging my cable to the cable modem, plug it into the gateway, and switch the mode from router to access point. I still have much more control over my network and very strong wifi throughout my home. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"588","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bS05NzQwOS0yNTI3aTI1RTA2M0Q1MkNCOUI3QjM?revision=1\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/bS05NzQwOS0yNTI3aTI1RTA2M0Q1MkNCOUI3QjM?revision=1","title":"4522ed7c-5728-4824-bdae-c4ed1a9aaa0b.png","associationType":"BODY","width":950,"height":670,"altText":null},"ForumTopicMessage:message:97409":{"__typename":"ForumTopicMessage","subject":"T-mobile gateway with seperate router","conversation":{"__ref":"Conversation:conversation:97409"},"id":"message:97409","revisionNum":1,"uid":97409,"depth":0,"board":{"__ref":"Forum:board:gateways-devices"},"author":{"__ref":"User:user:149808"},"metrics":{"__typename":"MessageMetrics","views":6132},"postTime":"2023-03-04T11:11:54.000-08:00","lastPublishTime":"2023-03-04T11:11:54.000-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I’m just starting out on T-Mobile home internet but didn’t want to stop using my Asus Router which is set up nicely already to handle everything in this household (both wifi and ethernet). Here’s what I did to avoid any problems. I hooked my Router’s WAN port (which use to go to my cable modem) to one of the two ethernet ports on the back of the T-Mobile Gateway. To avoid double NAT and other problems, I went to Administration on my Asus RT-AX82U and changed it from Wireless Router to Access Point. I made sure to download the Device Discovery Utility linked under Access Point before saving the change so I could get the Router IP address to log into it after the Router reboots. Then just type the new IP into the browser to continue managing the Router. I hope this helps anyone that simply wants to keep using their Router and it’s setup with the T-Mobile Gateway. I can’t totally disable the wifi in the T-Mobile Gateway (mine is the Sagemcom), but I switched it to 5Ghz only in the Tmobile app to cut down on any interference (which hasn’t been a problem anyway) and still only use the WiFi from my Asus Router. 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This does away with all the Double Nat hassles, etc. Just remember to get that utility described there under access point before saving the change so that once the router reboots you can find it’s IP address. Type that IP address into your browser and you manage the router just as before. 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Last about half day before starts happening again. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"84","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:25031":{"__typename":"Conversation","id":"conversation:25031","topic":{"__typename":"ForumTopicMessage","uid":25031},"lastPostingActivityTime":"2022-05-26T09:29:20.000-07:00","solved":false},"ForumReplyMessage:message:25048":{"__typename":"ForumReplyMessage","subject":"Re: LG IMS keeps stopping","conversation":{"__ref":"Conversation:conversation:25031"},"id":"message:25048","revisionNum":1,"uid":25048,"depth":1,"board":{"__ref":"Forum:board:android"},"author":{"__ref":"User:user:149808"},"metrics":{"__typename":"MessageMetrics","views":32},"postTime":"2022-05-24T17:18:34.000-07:00","lastPublishTime":"2022-05-24T17:18:34.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" LIONHRTTPA wrote: \t THE BEST SOLUTION many have found (and easiest, which was posted by a tech on Monday night) and which allows WIFI to be turned on and RESTARTING the phone (without the debilitating popup returning) is the following: \t Settings > Network & Internet > Mobile Networks > Access Point Names > 3 dots > Restore Default Settings. \t Does not work on my LG G7 ThinQ ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"419","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1737568389000","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. 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