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Newone
Network Novice
Joined 6 months ago
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Re: Gateway Trouble
The T-Mobile 5G internet worked good for 6 months, then started randomly breaking connection and displaying error code WAN002. They tested the home unit remotely and told me to go to the nearest T-Mobile store to have a new SIM card installed. After I returned home with the newly installed SIM card in the Router, the WAN002 code started again after a half hour of use. The next tech said it was a cell tower issue. After waiting 5 days for them to check the cell towers in my area the code went away. Have T-Mobile run checks on the cell towers in your area if the SIM card does not resolve the issue.25Visto0likes0Comentarios