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nibake
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Joined 2 years ago
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Re: A LOT of T-Mobile ID issues as a Home Internet customer
1-844-275-9310 for "T-mobile home internet." The other customer service lines won't know what to do and will take forever. In my case the T-mobile ID was broken and I couldn't access the home internet, no could I set up a new account, since I already have a T-mobile ID for my prepaid account. The representative had to set/reset the email account and now when I log in I can choose whether I want to view the home internet account or the prepaid lines account. Pretty frustrating that this took me two hours time when I set up the account in the store, it should have be 5 minutes to set up an online account, or less, but T-Mobile has serious problems in this area. At least the internet is working well so far.2Visto0likes0Comentarios