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NickM74
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Joined 2 years ago
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Re: Speedtests on Sagemcom using wired ethernet speeds are crippled
I got the new KVD21 yesterday. No instructions so I just swapped the sim card from the Sagemcon and installed from the app. All went well. I'm getttig over 300mps wireless. Ethernet directly connected to the modem shows 120-150mps. Ethernet connected in my office after going through the walls and 2 ethernet switches shows a bit less at 90-95. While ethernet is still much less than wireless the sagemcom was only giving me 30-50mps. It's an improvement that I can live with but I still don't understand how ethernet is so much slower.16Visto1like0ComentariosRe: Speedtests on Sagemcom using wired ethernet speeds are crippled
Update: I finally called T-Mobile Internet support. After I described the fact that WiFi was significantly faster than ethernet with the Sagemcom the agent went away for awhile. When he returned he said that it was a defective modem and they would issuea warranty replacement. However, the replacement would be with an Arcadyan KVD21 Gateway (which he said is newer than the Sagemcom). I'll post an update when I receive and install the Arcadyan KVD21 Gateway.12Visto0likes0ComentariosRe: Speedtests on Sagemcom using wired ethernet speeds are crippled
I am getting the same issue. I used Speedtest.net. I connected my laptop directly to the tower with an ethernet cable. Speed averaged 35-45mps. Disconnected the ethernet and connected to wifi. Speeds average over 200mps. We've had T-Mobile internet since Dec 2022. These results are consistent over the 5-10 times I've tried it. Not sure what's going on and don't have time to wait 30 minutes on hold to talk to their tech support.11Visto0likes0Comentarios