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nicolehuertas92
Network Novice
Joined 6 years ago
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Re: Auto-pay failed and lost service
Hey @tmo_chris, I am also experiencing this issue and the T-Mobile Support Chat resulted in the rep not being able to assist me. My prepaid plan was due today, but the auto-pay failed saying my card was invalid, but it's not. I made a manual payment with a different card and can see the funds available on my account, but my lines are still suspended. Can you please assist me in restoring service to both devices on my account?6Visto0likes0Comentarios