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Nlc55
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Joined 5 years ago
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Re: Grandfathered Simple Choice is not $10 for added lines, wrong info TM
We just added 2 lines to make it 7 and three times during call I asked to confirm cost would be $10 per extra line. It was a recorded call and the $10 was confirmed. I didn't find out until I received the paperwork after signing up it was not only $20 per line, but I also lost my own $10 line cost. The associate I followed up with was very nice, but said they couldonly give us a one time $20 credit for incorrect info. I like TMobile much better than Verizon but they need to be honest. Not sure why this keeps happening.11Visto1like0Comentarios