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norman_armas
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Joined 10 months ago
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Re: Unlock IPhone 8 PLus
Thank you so much. I will check the account right away. Jerjustin - 9:05 AM It shows here that we do not have the option to unlock this phone. Jerjustin - 9:13 AM yes you have you need to summit the IMEI number to Apple in order to include in T_Mobile database for mor information go to: https://community.t-mobile.com/apple-8/unlock-iphone-8-plus-55778?tid=55778&postid=216036#post216036 as you can see i have made multiples calls to T-Mobile iin order to resolve this issue. is ridiculous that at this moment i was unable to use my phone i another country or carrier Me - 9:15 AM I really apologize but our hands are tied and we have no resources here to do that. Jerjustin - 9:16 AM yes you have please read the lconversation in the link i send to you https://swappa.com/faq/answer/us-reseller-flex-policy#:~:text=The%20US%20Reseller%20Flex%20Policy%2C%20also%20known%20as%20SIM%20OUT,a%20specific%20US%20cell%20carrier . https://community.t-mobile.com/apple-8/unlock-iphone-8-plus-55778?tid=55778&postid=216036#post216036 Me - 9:17 AM We have exhausted our options here and was not able to get it unlocked Jerjustin - 9:17 AM you need to summit the IMEI number to Apple in order to include in T_Mobile database if T-Mobile is unable to unlock a phone that is Locked to T-Mobile then T-Mobile need to send me a phne same model unlocked Me - 9:19 AM I understand that and I can raise this request here for you but I will not be able to guarantee yet that it will be unlocked Jerjustin - 9:20 AM my phone is pay in full 4 years ago, i have the right to get the phone unlocked is the law. Me - 9:21 AM Right, but the issue is it was replaced. Again, we will submit this for you and then you'll receive an email regarding the unlock request. Jerjustin - 9:23 AM if T-Mobile cannot unlock the device then T-Mobile need to send me a replacement device same model unlocked. and the issue is that after i insert the T-Mobile SIM card in that replacement device the device is locked automatically, that is wrong because the phone is paid in full at the moment of the replacement. i need you send to me copy of this chat by email please, norman.armas@hotmail.com 9:28 AM Me - 9:28 AM Thank you for that. Jerjustin - 9:28 AM6Visto0likes0ComentariosUnlock IPhone 8 PLus
I bought the iPhone 8 plus at T-Mobile 6 years ago, and I paid for it in full 4 years ago, right now I buy a new one and the old one, the 8 plus has to be unlocked to use it in another country. 3 years ago I go to Best Buy to replace the battery and the phone was damaged in the process, Best Buy order a new one of the same model from Apple and I continue using it with the same SIM card (T-Mobile) until September/2023. After several calls to T-Mobile and waiting for the unlock, the conclusion is that the carrier (t-mobile) has locked the phone, but t-mobile did not sell it because it was a replacement. and I can't find a way to unlock it. Carrier: T-Mobile 54.1.1 Carrier lock: SIM locked IMEI: 358629094743881Solved310Visto0likes9Comentarios