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NTXITGUY
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Joined 3 years ago
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Re: Tmobile Tuesday Popeyes
Resolved. Popeyes Customer Service was responsive!The address I contacted them at wassupport@popeyestech.zendesk.com(found from the Google Play page) and they needed my Popeyes username or email address and I also sent them my unique T-Mobile Tuesday code. They replied at 9:10pm with: Thank you for providing that info! I'm so sorry you were unable to add the T-Mobile Tuesday offer. Our IT department is aware of the issue and is looking into the matter. Since you were unable to take advantage of the promotion, I've applied to your account a $5 off coupon that you may use towards your next order as well as the 100 points that you would have earned from the promotion.Re: Tmobile Tuesday Popeyes
@otters92 I really feel like this issue is more a Popeyes problem than a T-Mobile problem. I sent the Android app developer an email, but I'm not holding my breath. Overall though, it can still be perceived as a T-Mobile brand problem - unhappy customers. TMobile can at least try to put some pressure on Popeyes or drop them from the promotions. Perhaps someone from the T-Mobile Tuesday team that can test on Android and iOS as a promotion goes live, then monitors the forums for complaints.Re: Tmobile Tuesday Popeyes
Went to use the code with six hours left on the promotion. It's successfully redeemed the code in the app, I left the app running to find Popeyes locations in Google maps, came back to the still-running app and now I was back to the original menu. It would not let me reuse the code, and it was not added to the cart. I drove over to Raising Cane's and had dinner there instead.
