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pam61102
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Re: T-Mobile Bait and Switch scam on December 2021 "Free" upgrade to IPhone13 + airpods
Llq427 wrote: Problem completely resolved by filing a complaint with the Better Business Bureau!! All my money back… NEVER would have happened without their help!!! Only way to go!!! Can you please tell me what you had to submit or do in order to get $$ back? Did you get all owed to you? Are you still stuck with T-Mobile? I'm looking to submit my issue as Tmobile customer care, store or any departments are unable to help with this issue. 😞2Visto0likes0ComentariosRe: T-Mobile Bait and Switch scam on December 2021 "Free" upgrade to IPhone13 + airpods
I restarted a contract with them after being promised a promotion buy 2 get 1 phone free and 2pairs of old 2nd gen air pods for free. I gave them my mint condition IPhone 12 as trade in and got scammed! I'm stuck with old generation air pods which I'm having to pay 10.47 monthly for each for 12 months!! And the "free iPhone" they are taking off 27.50 Per month x24 monthswhich is 660 but I'm being charged 800.16 for phone?? This is terrrible ! I've been with T-Mobile for 8 yrs had issues with them here and there but nothing like this! I can't believe there is a thread and number of cases like mine.. headed to the store to see if manager can help, She's the one who sold me this deal… Tampa customer service rep Leney and her manage Calvin are a joke.. I was placed on hold as she ate her breakfast (forgot to press hold button Iguess) then she realized and said hello? Sorry my manager said nothing he can do.. seriously?? Waist of 39 mins of my time! livid at this point.3Visto0likes0Comentarios