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Re: Changing password every 60 days is a terrible policy
reukiodo wrote: boxcarbenny wrote: If you want to reuse a previous password, you'll need to change your password five times, then change it to your previous password on the sixth change. T-Mobile stores the past five passwords, and doesn't allow you to reuse any of them. This is actually the best answer to work-around Tmo's broken password requirements. Yes, it is a HUGE 15min time-wasting pain-in-the-arse. At least you get to keep YOUR password instead of inventing new ones everything they decide you need to. TMOBILE Drives it's customers MAD withfrequent password changes because someone in a suit is going to get a Big bonus for increasing the percentage of customers who enroll in autopay where log in isn't necessary… Change my mind! Lol2Visto1like0ComentariosRe: Changing password every 60 days is a terrible policy
tmo_marissa wrote: Hey, folks. Thanks for taking the time to share your feedback here. @timph -- can you tell me a little more about what you're seeing? Does the system tell you that your password is more than 60 days old and needs to be updated? I wasn't able to find a call-out about a 60 day expiration and if that's happening, we're happy to forward your concerns and would like to get it added to our documentation in the interim -- but right now I don't see anything internally or externally calling out that requirement. Personally, I have been using the same MyTMO password for at least six months! 😕 @captcoolhand -- thanks for bringing this up. I know that you can change your PIN/Passcode via MyTMO as well -- Set up your Customer PIN/Passcode -- but I can see your point about the one-time PIN that someone might verify if they picked up your phone and also knew your name. I'll pass that feedback along as well, thank you. TMOBILE Drives it's customers MAD withfrequent password changes because someone in a suit is going to get a Big bonus for increasing the percentage of customers who enroll in autopay where log in isn't necessary… Change my mind! Lol1Ver0likes0ComentariosRe: Changing password every 60 days is a terrible policy
slydell wrote: Just because they don't say it's their policy doesn't mean it isn't. I've been FORCED to change my password several times this year. TMOBILE Drives it's customers MAD withfrequent password changes because someone in a suit is going to get a Big bonus for increasing the percentage of customers who enroll in autopay where log in isn't necessary… Change my mind! Lol1Ver0likes0ComentariosRe: Changing password every 60 days is a terrible policy
timph wrote: I recently log into my.t-mobile site and have to change my password due to this new policy. This new policy is terrible due to multiple reasons. Anyone who is current on IT security should know that changing your new secured/selected password to something new randomly causes more trouble than its worth. User can't remember these new things every 60 days if you create a secure combination for your password. I don't log in to t-mobile every day to see/change things. If you cannot secure my password in the first place, it's not our faults. Don't force us to change ours to cover your problem. TMOBILE Drives it's customers MAD withfrequent password changes because someone in a suit is going to get a Big bonus for increasing the percentage of customers who enroll in autopay where log in isn't necessary… Change my mind! Lol2Visto0likes0Comentarios