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PeaceRoad
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Joined 2 years ago
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Re: I absolutely despise T-mobile now.
I called T-Mobile to have service placed on a phone that I bought from a department store. T-Mobile said that the phone would work with their service and that they would send me a SIM card. They sent a SIM card and when I put it in the phone it says invalid. I called customer "no-care" service, and they went around in circles. then told me to go to the store. I went to the store, and they told me my phone was closed and the SIM card will not work on it. Next, they told me to call the customer care number, and This could be resolved, or I could buy one of their phones and sign a 2-year contract. which I was trying to avoid. I went home called the customer care number and they said they needed to ping my phone, which doesn't work, In order to verify me. after an hour of back and forth, they told me to go back to the store and let them ping and give me a number to call. So, it is after 10 pm and tomorrow I have to return to the store. Stay tuned for the continuing saga of T-Mobile run-around no-customer service plan. My advice- Stay away from T-Mobile.2Visto1like0Comentarios