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Re: SyncUp kids pairing with Phone App
burnsti wrote: I am having the a Post Christmas paring issue with my daughter'sSyncUP KIDS as well. It seems that the watch and phone are connecting on some level, because the app on the phone recognizes the IMEI number on the watch. Then I get: "Looks like the device has not been activated correctly. Please try again" I have done this over and over, and I am prepared to keep trying over and over if that is what it takes.. Anyone else getting this particular message? Also - the watch is routing me directly to the paring process, so there is no chance for me to get into any sort of admin panel on the watch. Is there some sort of activation process I am missing? I'm stuck in this exact same situation. Had 3 calls with T-Mobile yesterday but nothing is working. They are supposed to call me back again today but nothing yet. would be nice to at least be able to get to a factory reset screen.1Ver0likes0ComentariosRe: SyncUp kids pairing with Phone App
Same pairing issue here as well. I'm guessing there is a problem at the T-mobile end of things. Totally speculating here but there are probably a lot of these being opened up as Christmas presents this morning. Maybe it's saturating their capacity to register/pair them all.20Visto2likes0Comentarios