User Profile
Pon2121
Newbie Caller
Joined 3 years ago
User Widgets
Contribuciones
Re: 5G home internet - connection innteruption -support contacted
My situation is the same as the original post. Got the Gateway in May. Worked fine until the last month. Now Ilose internet connection every few days. Restarting the Gateway fixes the problem until a few days later the internet connection is lost again.7Visto2likes0ComentariosRe: 5G home internet - connection innteruption -support contacted
Talked to Tmobile. They know what the problem is. The hardware loses the signal, but the solution is coming from the hardware company, not Tmobile,in the form of a firmware update that will automatically be sent to the Gateway. They could not give me a timeline for the update.9Visto1like0Comentarios