User Profile
Pops59
Roaming Rookie
Joined 2 years ago
User Widgets
Contribuciones
Auto Pay Discount Reversal? Or Back to Paper!
I just called customer service, the rep told me 86% of her calls are complaints about this auto pay change. I told her I was going to switch back to paper billing! If we all switch back to paper it will cost T Mobile more than they're saving by eliminating the credit card auto pay discount. Short-sighted decision by T Mobile, it represents an 8% cost increase one year after swithcing over….a switch that was in part made based upon the auto-pay discount option. Not a great way to build loyalty.159Visto1like2ComentariosRe: $10 increase in auto-pay
I just called customer service, the rep told me 86% of her calls are complaints about this auto pay change. I told her I was going to switch back to paper billing! If we all switch back to paper it will cost T Mobile more than they're saving by eliminating the credit card auto pay discount.8Visto2likes0Comentarios