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QuinN96
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Re: List of 5G phone offers per the network-wide update from 3G in 2022?
@blackrifleMy suggestions: print out the email you received about the upgrade. So when you walk in to a TM retailer, you can clearly show an associate exactly what offer you're trying to redeem. Much clearer communication than just trying to verbally describe things on the phone. If you don't have the email about the upgrade, you can at least show an associate in person the texts you received about the upgrade. Side-note: Wow you rly have 4 very old phones? haha. Hope you don't mind getting 4 of the same new budget models. But yes, the $120 fees would seem required. Services gotta pay for something.11Visto0likes0ComentariosRe: List of 5G phone offers per the network-wide update from 3G in 2022?
Update: Took a few days longer than expected, but the REVVL V+ 5G finally arrived in the mail. We were able to transfer everything we needed from our old phone, since both the old and the new devices use a microSD card. However, the V+ uses a nanoSIM (our old device used a microSIM), so we had to walk into a TM retailer to get help. Try to ask if a free SIM was supposed to come with it. Note: complete SIM activation and connection to the networkmay require20min or more, so be patient before you rush to test the phone calling and mobile data work on your beautiful new phone & SIM. My review on the V+: Function and capabilities are better than expected for a budget device. Not as good as the new Samsung Galaxy models, ofc, but still a fantastic upgrade. And my monthly TM bill hasn't increased, so that's a good sign so far. We were told only a USPS would help you mail in the old device. (Two TM retailers said they wouldn't do it, and we were told the given tracking # is NOT for UPS.) The effort at USPS took ~3min with the help of a USPS associate. Just make sure you (and the associate if you choose to ask one for help) follow the shipping instructions, like where to put which packing label. I've been able to follow the USPS tracking # each day (except "This service is currently available" today).10Visto0likes0ComentariosRe: List of 5G phone offers per the network-wide update from 3G in 2022?
My reply is not a fullanswer, but to share about my customer experience at a TM storetoday. We showed an associate the same email as yours,Funcat, and showed them my dad's LG phone. Associatesaid the only 5G phone available for this promotion is the T-MobileREVVL V+ 5G. Its retail price is ~$200, but it would be "free" for us if we turn in our LG phone (worth ~$30 now). We said OK. They emailed us an e-doc to sign. The doc says tax is ~$20, and there's a weird Sub Total of $30. I guess it's a service charge? Apart from that, there shouldn't be any other payments. After signing it, TM should ship the phone to our mailbox within 3 days. And I think we have 14 days to mail our LG phone via UPS or bring it in to any TM store to help mail it for us. We'll do that after transferring everything (pics, vids, contacts, apps, SIM & SD cards) from the old phone to the new one. Our family plan stayed the same (we didn't have to add a line). Hope this helps.9Visto1like0ComentariosList of 5G phone offers per the network-wide update from 3G in 2022?
TM sent an email and posted a page <https://www.t-mobile.com/support/coverage/t-mobile-network-evolution> about upgrading or replacing a 3G device, in order to receive a FREE 5G phone, before July 1, 2022. However, neither the email nor the webpage provides a list of all the 5G phones that they are offering. Clicking around anyway leads you to this page <https://my.t-mobile.com/purchase/shop>. However, that page only shows a bunch of price tags; no free 5G phones. Please shed some light? Also, to be sure, do the two words"upgrading" and "replacing" mean exactly the same as "trading in"? Meaning, we have to hand our old phone in to a physical T-Mobile store in order to receive the free 5G phone? Merci!3.7KViews1like6Comentarios