Comcast email on T-Mobile home internet
As a long time Comcast customer, we recently decided to give T-Mobile Home Internet a try. It has been a really good experience and we are happy with our switch, except that we cannot get our Comcast email clients to work with the T-Mobile Home internet now. Estos son los detalles. During the 2-week TM HINT trial, everything worked great. We could access Comcast email from Laptop clients (Outlook 365), Samsung Android email clients, and a Gmail app set-up as a Comcast email client. The day we cancelled Comcast, the clients stopped syncing. I've checked and double checked the IMAP incoming and outgoing settings, disabled Two Step Authentication on Comcast and just about everything else I've found on the interwebs. If I connect to any other network (even my T-Mobile phone hotspot), all of the Comcast email clients work fine. And I can access my Comcast email from the website when connected to my TM HINT. Anyone else run into this issue and found a resolution? Thanks in advance.
TMobile Assigned IP Blacklisted
My emails are constantly unable to be sent using TMobile's service. As soon as I swap over to a different hotspot I am able to send them without any issues. When I am on TMobile's service, I get the following email response: Action: failed Final-Recipient: rfc822;*My Email Here* Status: 5.0.0 Remote-MTA: dns; eig-east.smtp.a.cloudfilter.net Diagnostic-Code: smtp; 550 172.56.52.208 is listed on Cloudmark CSI-Global. Please visit https://csi.cloudmark.com/en/reset?ip=172.56.52.208 AUP#BL I was told by my email service provider that it was an issue with that local IP being blacklisted. What can I do here?
TMobile Engineer / Operations Support - TMO blocking email to text from sendgrid seriously impacting business
Hi, Tmobile just recently changed protocol about 10 days ago. We are an answering service and we've been seeing the majority of our messages to doctors, business owners, etc being blocked from Tmobile. Sendgrid is showing that Tmobile is blocking the messages in an effort to cut down on spam. All of our messages are legitimate. Sendgrid is trying to push us to using Twilio's Text to Text API (which I suspect is because Sendgrid was bought out by Twilio and trying to get us to pay an arm and a leg for per text messaging rates). I need to reach out to t-mobile to determine how all of our messages can be added to a whitelist. Blocking our legitimate messages to our customers because they originate from email instead of text to text is seriously impacting our business and we need to find a work around for this asap. That or our only immediate solution will be to tell hundreds of t-mobile uses to switch carriers. I need to get a phone number or email to someone that has the authority to help with this issue - someone w/ TMobile's engineer team - is there someone who can point me in the right direction on who to reach out to. The general TMO support line has been no help despite multiple calls and multiple messages that have amounted to - "don't call us, we'll call you..." and we have yet to hear ANYTHING back after a week and a half!
Did T-mobile stop offering voicemail to email?
I've had voicemail to emailfor years with T-mobile. It became unreliable about a year ago, and I recentlyopened a trouble ticket. Now I can only get voicemail to text, which is unacceptable. There is no option in my account for voicemail to email. Trouble Ticket # 76224582 is still unresolved. Anyone else experiencing asimilar fiasco?
How to delete T-Mobile account or reach support from outside USA?
Good evening, in May, I spent a few weeks in the US and used a T-Mobile prepaid eSIM, which I deleted afterwards from my phone. However, I keep receiving emails from T-Mobile that my service is about to expire if I don't refill my prepaid account. The problem is, I cannot log into my account to delete my T-Mobile ID, as the website requests my (now non-existing) US telephone number. Furthermore, there seems to be no way to reach customer support by email. Has anyone an idea how I may get rid of my T-Mobile account/ID? Thank you very much! AlexList of 5G phone offers per the network-wide update from 3G in 2022?
TM sent an email and posted a page <https://www.t-mobile.com/support/coverage/t-mobile-network-evolution> about upgrading or replacing a 3G device, in order to receive a FREE 5G phone, before July 1, 2022. However, neither the email nor the webpage provides a list of all the 5G phones that they are offering. Clicking around anyway leads you to this page <https://my.t-mobile.com/purchase/shop>. However, that page only shows a bunch of price tags; no free 5G phones. Please shed some light? Also, to be sure, do the two words"upgrading" and "replacing" mean exactly the same as "trading in"? Meaning, we have to hand our old phone in to a physical T-Mobile store in order to receive the free 5G phone? Merci!
