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Ranger1
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Joined 3 years ago
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Re: Eligibility problems with keep and switch promotion time frame
We are having the same problem. T-Mobile just gives you the run around online and in the phone. They show it approved online then tell you it's denied and to resubmit paperwork that was sent three times, including the store where it was presented at the beginning of switching. Makes the sales staff complete liars….10Visto0likes0ComentariosRe: Keep and Switch Fraud
We still have not received keep and switch reimbursement for our AT&T iPhone 12 Pro Max. Every time it's supposed to complete forreimbursement T-Mobilewants us to resend documents to start over. T-Mobile had us pay off the phone then switch without fulfilling its advertising of paying for the iPhone balance. All documents have been submitted 3 times. A complete deceptive trade practice.30Visto7likes0ComentariosKeep and Switch Fraud
Anyone else having trouble with TMobile meeting it's promises. Three attempts now to be reimbursed for iPhone through keep and switch program. I guess they think you will just forget about what they promise you to get you to switch from AT&T. Just a new form of Corporate hot checks….. worst customer service I believe we have experienced…7.8KViews21likes55Comentarios