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ranura
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Joined 2 days ago
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Billing Cycle Starts before device is shipped & received
I have requested a new 5G Home internet on 12/13/2024 and the devices was received on 12/20/2024 and activated on 12/21/2024 but T-Mobile created a bill starting from 12/14/2024 which is stealing money from customers for a 1 week which they did not provide service. When I asked to cancel the service on 12/24/2024, they are asking to pay $55 on next month and citing that a credit will be issued later. I need T-Mobile responsible for this inconvenience. Now I need to take additional burden of re-shipping the device which was not used more than 3 days of internet service, additional time spending for calling/creating comments and a payment of $55.20Visto0likes1Comentario