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Raven_G
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Joined 4 years ago
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Re: Suddenly slow home internet.
JoeFM wrote: When I first subscribed to the home internet service in April the speeds were pretty good, 65-70 Mb download and upload speeds. By July I was lucky to get 40-45 Mb. I cut the cable a number of years ago and decided this summer to invest in a 4K TV, AV receiver and the 4K apple TV. The last few days have seen my internet slow to less than 5 Mb/s. I'm thoroughly disgusted with T-mobile's service. When interacting with them they repeat the same BS in order to repair the speed yet nothing improves. I've considered going back to my DSL service and buying a dual WAN router to combine two separate ISP's. This is 2021. Is it too much to ask for a consistent 40 Mb? JFC, we can go to Mars. its about prioritization. after you are 'satisfied' with your first month, you now get to enjoy bottom of the barrel priority on the tower which results in this clear throttle and packet slowdown. Call in to fix? they can't tell you how they fix it, they just manually assign your priority to capture you saying on a recorded line, oh wow its working again. then back to this. If you can get a broadband option in your area, it's worth the extra cost for the reliability. Otherwise get the mobile hotspot, then at least you can have priority access to the tower even if it means having a data cap.Re: Slow, really extremely, consistently slow internet
Dodonnell wrote: 5:45pm on a Monday night and my Tmob download speed is 0.25 mbps. Streaming drops out every few seconds. It stays this slow until around 11pm, when it goes up to 25 mbps . Reminds me of how slow Genie dial-up internet was back in the 1990s. When is Tmob going to provide usable service that is halfway as good as cable? Everything I can find on this shows that Tmobile home internet customers get the Lowest priority on cell towers. Effectively cannot use the internet at all except from 2am to 6am while most people are asleep. Even with good connection to the cell tower my latency is so high, unable to keep connections with just about anything. Clearly throttled they also block the use of VPN's as well. If I had another option for internet in my area I'd take it. Just have to hope my starlink preorder is available soon since they have begun to roll out north of my area. on a wired connection as well. The idea is they will manually set your connection priority if you call in. That way they can capture on the recorded call that your internet has magically improved after a reset and reprovision. Then wait a 12 hour cycle, or less depending on your towers traffic, and you will be back in buffering, lost connection hell.
