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Raven_G
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Joined 4 years ago
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Re: Suddenly slow home internet.
JoeFM wrote: When I first subscribed to the home internet service in April the speeds were pretty good, 65-70 Mb download and upload speeds. By July I was lucky to get 40-45 Mb. I cut the cable a number of years ago and decided this summer to invest in a 4K TV, AV receiver and the 4K apple TV. The last few days have seen my internet slow to less than 5 Mb/s. I'm thoroughly disgusted with T-mobile's service. When interacting with them they repeat the same BS in order to repair the speed yet nothing improves. I've considered going back to my DSL service and buying a dual WAN router to combine two separate ISP's. This is 2021. Is it too much to ask for a consistent 40 Mb? JFC, we can go to Mars. its about prioritization. after you are 'satisfied' with your first month, you now get to enjoy bottom of the barrel priority on the tower which results in this clear throttle and packet slowdown. Call in to fix? they can't tell you how they fix it, they just manually assign your priority to capture you saying on a recorded line, oh wow its working again. then back to this. If you can get a broadband option in your area, it's worth the extra cost for the reliability. Otherwise get the mobile hotspot, then at least you can have priority access to the tower even if it means having a data cap.
