User Profile
Razor_Ramon_Chi
Roaming Rookie
Joined 3 years ago
User Widgets
Contribuciones
Re: Warehouse "never received" my trade-in device
inahmallari wrote: I used the trade-in offer for my Iphone X 64GB for the IPhone 12 Pro Max in retail, which the product was mailed to me a week after. The same day that I received the new phone, I had dropped the trade-in phone (IPhone X) to USPS. On December 2, my tracking depicted that it had arrived at the warehouse. A week later I never got the rebate I was told I would receive and I decided to call them. They said there would be an investigation in which 5 days later (December 10) I received an email that they did not have any information that they received the trade-in. I clearly did return it, so what am I supposed to do now. I am still receiving messages that I have to return the phone despite messaging the team multiple times. All their responses were to wait. This is making me go insane. Wow, a similar thing is happening to me currently, sounds like T-Mobile has a nice scam they are running…6Visto1like0Comentarios