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RenoGuy75
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Joined 4 years ago
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Visual Voicemail won't Activate due to "Associated with another account"
Has anyone had the same problem that I'm having? I bought my brand new Tmobile branded Samsung Galaxy S20 plus direct from Samsung. I've never had this problem with any previous phones that I've had. Whenever I launch the visual voicemail app, it keeps on saying associated with different account. Want to set up and activate? Yes or No I click yes, then it activates. And shows that it's set up. But as soon as I either close the program or just close the app window by swiping the app page up to close it, and then I tap on the app icon to launch it again, it shows me the same window saying associated with different account and if I want to activate. (If I say no, then it just closes the window/program.) I've talked to Tmobile about this. The tech was very nice, even deleted my voicemail setup from their end to start it from scratch hoping it would clear up this error. I've also deleted, uninstalled, cleared cache, at least 4 times and rebooted...no changes...once I install, same window and error comes up. Anyone here have any suggestions what I should do? ¡Gracias!8.2KViews6likes16Comentarios