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RF9
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Re: apple watch series 6 no data on cellular
TMobile is either unwilling or unable (or both) to fix the issue describedin this forum. Apparently TMobile doesn't read these forums, and theirreplies about "download the latest software" is a"pass the buck" non-answer. TMobile doesn't even acknowledge the issue exists, so as not to invest the resources needed to fix it. Hour and hours and hours and hangups with their alleged "technical support" is great experience at playing merry go round forever. In my particular issue APPLE WATCH MAKES OUTGOING CALLS ONLY WHEN ON CELLULAR. INCOMING CALLS ARE BLOCKED WITH A MESSAGE "The subscriber you are trying to reach is not available at this time" Was planning on trying out an adding the "new" TMobile tv and streaming service …no chance, …where is the customer service if I have an issue with it?, or any future TMobile add-ons.7Visto1like0ComentariosRe: apple watch series 6 no data on cellular
Have a AppleWatch 6 cellular. It will make outgoing calls cellular but will not receive incoming calls. If you call the AppleWatch phone number you will get a message the "the subscriber line you have reached can not accept calls at this time". Obviously the incoming call is stopped by Tmobile somewhere along the line so it never gets to the watch. I have spent over 20 hours on hold and visiting a store. Paired, unpaired, deleted and re-activsted, etc. etc. After my last attempt I was able to make outgoing calls, but that only lasted one hour. Now, again, only outgoing call on cellular. The people customer support are are of no help because this is a technical issue beyond their expertise and the people at "Digits" never get back to you. Bottom line is that will soon will be switching carriers just like the gentleman above, and pay a little more, but at least the hardware will work properly. Is like tech. support ad digits is completely blind to this particular issue and they just go round and round …. There is a bug in your system guys …go find it and fix it …is not a "watch - phone" problem …is your buggy Tmobile software.10Visto3likes0Comentarios