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RhondaLamb
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Joined 3 years ago
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Cell service not fully working
Hi. My daughter's cell service has been sporadic at best for the past several weeks. It works perfectly fine on wi-fi...all of her phone settings are correct...but if she is on cell only, certain apps won't work - Snapchat, Instagram, Life360. However calls, texts, Find My Phone all work. If I switch out my sim card with hers...then her phone works perfectly fine and mine has the problem.,,,so I know it's not her phone. We thought at that point maybe she had a bad sim card, so we got a new one from TMobile. Nope, still doesn't work. I have called TMobile techs several times and the best answer they can give me is to "turn off wi-fi". I am almost to the point where I want to delete her line off of our plan, and then start a whole new one. Has anyone else run into something like this??166Visto2likes2Comentarios