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Rick-Tzl
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Joined 4 years ago
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Re: 5G 5G21-12W-A Gateway "Trashcan" Bridge Mode
Hi. When I called off-shore TMO support and didn't have a PIN (never assigned or chosen) they would not help me. I can get past their CGNAT issue but I can't get past frequent DSL-like speeds, 100-200ms ping times, choppy SIP calls, etc. So, in this situation 4G/5G would probably not make a difference. They said I could not ship it back because they could not "verify" me so they said I had to take the trashcan to a store -- which I will do later today. It's already boxed up. I had a lot of hope for this. Would have LOVED to fire Spectrum. But it looks like it is not going to happen -- at least until my number comes up for StarLink. I very much appreciate your comments. Thank you. Just wish I could remain a TMO customer.14Visto2likes0ComentariosRe: 5G 5G21-12W-A Gateway "Trashcan" Bridge Mode
Agreed and understood. Thanks very much. But even if PINGS had been returned I would not have had repeated disconnects. (I've not gotten so far as to mess with MTU yet.) I think the "issues" (and barriers to effective use) with this equipment are huge and insurmountable. As I write this, I've been on the phone for about one hour to TMO's off-shore technical support. The trashcan is going back to the mother ship.12Visto1like0ComentariosRe: 5G 5G21-12W-A Gateway "Trashcan" Bridge Mode
Sadly, looks like my experience is similar. Well, maybe worse. I received the trashcan yesterday. Best speeds I've seen is about 19/4.5. More commonly in the range of 10/2 or so. Always LTE rather than LTEA. (As a comparison, a Pepwave BR1 Mini with TMO SIM and OEM "rabbit ears" does better in the same location.) I ran it all night plugged into one of the WAN ports of my Peplink Balance 210 router and had the router set to disconnect the WAN if ping times to reliable hosts (e.g., 8.8.4.4 and 1.1.1.1). (WAN supervision is highly desirable when using a load-balancing/fail-over router.) This AM I was greeted with a log showing more than 100 disconnects over night. Yesterday I set up WAN smoothing on the Balance 210 for SIP calls to VOIP.MS. When TMO ISP was introduced into the WAN mix the calls turned to garbage. In each case I had to return the outbound connection to Spectrum [uuugh] alone -- then all was OK. Like others, I was unable to set the trashcan in bridge mode or to invoke DMZ. That's likely part of the problem but that does not explain everything. So my experience differs from yours in that the trashcan was unable to handle even the most mild of requirements. I'll call tech support today but I'm spring-loaded to pack up this POS and send it back to TMO. (5G? Laughable. I'd just like a rock solid 4G connection and I'd be happy with, say 50/10. I'm sure it works fine in urban areas where TMO has coverage.)13Visto2likes0Comentarios