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rjasonevans
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Re: How do you contact T-mobile's complaint department? Is this it? How do I email or write the CEO?
Call and ask for Customer Retention. Customer service will keep telling you they can help but just repeat customer retention and they will transfer you to them or tell them to close your account and they will immediately switch you.They are the only ones that can actually fix anything.9Visto1like0ComentariosRe: How do you contact T-mobile's complaint department? Is this it? How do I email or write the CEO?
I have been with Sprint (now T-Mobile) for 20 years. The only way I have been able to get any issuesresolved (phone reps lie - phone bill will go down if you get a tablet (HA)) is to call and ask for the retention department. Don't any discuss with the phone reps any problems they can't do anything.20Visto3likes0Comentarios