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rks2014
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Joined 4 years ago
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Re: Account Suspended For Seemingly No Reason
This just happened to us today. Went into a T-Mobile store today to buy new phones and switch over from a different carrier. New phones are having to be shipped, so the associate activated our current phones and said we can use them until the new phones come in. We confirmed that we could send and receive text messages and calls, and left. A couple hours later, I get a notice that our account is suspended. It says I have to make a payment, but our account shows $0 due and won't let me make any payment. Now, we can't make or receive phone calls, and I'm not able to contact any support right now since it's evening during the weekend. As a new customer, I'm livid and this is beyond frustrating.35Visto0likes0Comentarios