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RMani
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Joined 4 years ago
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Re: USPS lost my trade in phone needed for a rebate
I am facing similar problem now. i upgraded my Phone to Iphone 12 through costco. shipped trade in device on 02Nov2020. It's still on Transit. I am calling tmobile every week. first week, tmobile request to wait for week and second day they want me to go to USPS store and check where is the device. I went to USPS and checked. USPS requested to file missing mail . I filed missing mail and no further update. After 2 days, i called tmobile and checked for the trade in credit. Tmobile representative informed, we will process trade in when we received device. Today, i called again, Tmobile Agent responded as "We are filinghandset research form". You will get credit in 5 to 7 business days. How i am responsible when i ship trade in device through shipping label generated by T-Mobile ?12Visto1like0Comentarios