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Ron_G_
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Joined 6 months ago
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Re: T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans
Called T mobile customer service today regarding the rate increase for 55+ plan of 5.00 per line. Again another scripted reading to me .... A MINOR ADJUSTMENT TO OUR OLDEST PLANS! ..then tried to see about other plans I might be interested in. When I signed up they told me a locked in price for life! Now they are pulling this! They just got me recently to change form of payment to debit card from credit card! Then switched type of Netflix plan that came with it. They got me to switch from Verizon to their service (which by far doesn't even compare) with their TV Ads state largest 5G Network and makes it look like there service is great...well it's not by far! but I stuck with them. Why have all these commercials and big Celebrities in their TV Ads which I'm sure are getting big bucks for them. Doesn't make savings for us. Just bait and switch!!! Maybe we should let the big celebrities they use how this is and what they are doing!! Class action lawsuit! And file complaints with BBB online and the FCC will get some response. Otherwise customer service will not do anything! Except read their scripts to you. T Mobile has definitely gone downhill as far as I feel. Management must have changed for the worse👎👎2Visto2likes0Comentarios